Free Shipping Both Ways With FedEx

We offer free FedEx shipping on every US order. To make your GRWN Diamonds purchasing experience as stress-free as possible, we also offer free return shipping on all orders from the US!

Because we make most items to order, time from order to delivery will vary depending on the item ordered. All orders are shipped via FedEx and are scheduled to arrive on or before the expected delivery date shown in the order confirmation. Some orders may arrive earlier than the expected delivery date if they are ready. You will receive an email confirmation once your order ships.

Shipping Policies

  • For your protection, GRWN always:
    • Insures and registers all items for their full value.
    • Requires that all deliveries are made to a physical business or home address only. We do not ship to P.O. box addresses.
    • If you wish to change the delivery address after an order has been processed on our website, GRWN is required to resubmit your purchase for payment and processing approval.
    • If your order value is over $500.00, signature will be required at delivery.
    • If you miss your shipment, FedEx will attempt to deliver 2 more times before it is returned to the shipper.
    • For US domestic orders, if you are unable to be home to sign for your package, we have showroom locations across the US where you can pick-up at your convenience! You can also select to deliver to a FedEx Office Location near you.
  • GRWN Diamonds is committed to timely delivery for your order. However, delivery delays due to inclement weather conditions, carrier delays or incorrect addresses are beyond our control. Shipping fees are non-refundable. An alternative shipping method may be used when deemed appropriate to reach your target destination and target delivery date.
  • On the rare occasion that your order is tampered with or lost during shipment, you must report this to GRWN Diamonds within 5 days of receiving your tracking number.
  • For insurance reasons, we cannot reroute packages after they have shipped from GRWN Diamonds, once a shipment has been initiated.

If you have any questions about our shipping procedures, please call us at 805-285-2115.