Terms and Conditions
Terms & Conditions
Effective Date: 01/01/2025
Welcome to grwn.com (the “Site”). By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. If you do not agree with these terms, please do not use the Site.
1. Use of Site
This Site and all content are intended for personal, non-commercial use. You may not copy, reproduce, republish, distribute, or exploit any content, product imagery, logos, or trademarks without written permission from GRWN.
2. Account Information
When creating an account, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your device.
3. Product Availability & Pricing
All products and prices are subject to change without notice. We reserve the right to limit quantities or discontinue items at any time. In the event a product is listed at an incorrect price due to an error, GRWN reserves the right to refuse or cancel orders placed at the incorrect price.
4. Order Processing
Orders are processed upon payment approval. GRWN reserves the right to refuse or cancel any order for any reason, including suspected fraud, pricing errors, or product availability. You will receive confirmation and tracking information once your order ships.
5. Shipping & Delivery
Shipping timelines are estimates and may vary due to production times, demand, or external carrier delays. For more details, please refer to our Shipping Policy.
6. Returns & Exchanges
We offer complimentary returns and exchanges on eligible items within 30 days of shipment. Personalized, engraved, or custom-made pieces are final sale. For full details, see our Returns & Exchanges Policy.
7. Intellectual Property
All content on this Site, including but not limited to product designs, images, text, logos, and graphics, is the property of GRWN and is protected by intellectual property laws. Unauthorized use is strictly prohibited.
8. Promotions & Offers
Promotions, discount codes, and limited-time offers are subject to change without notice and may not be combined unless explicitly stated. Terms of each promotion will be outlined at the point of offer.
9. User Submissions
By submitting reviews, feedback, images, or other content, you grant GRWN a royalty-free, perpetual, and irrevocable right to use, reproduce, and display such content in any format.
10. Limitation of Liability
To the maximum extent permitted by law, GRWN shall not be liable for any indirect, incidental, or consequential damages resulting from your use of the Site or purchase of our products. Our total liability shall not exceed the amount you paid for the product.
11. Governing Law
These Terms & Conditions are governed by the laws of the State of California, without regard to its conflict of laws principles. Any disputes arising from the use of the Site or purchases made through it will be resolved exclusively in the courts of California.
12. Errors, Omissions, and Pricing
We aim to ensure that all information on our website, including product descriptions, pricing, availability, and promotional details, is accurate and up to date. However, errors, omissions, inaccuracies, or outdated information may occasionally occur (collectively, “Errors”).
Product Descriptions and Images. Product descriptions, images, and specifications are provided for general information only. Minor variations in color, size, weight, and appearance may occur. We do not warrant that product descriptions or other content on the website are complete, reliable, current, or error-free.
Pricing Errors. If a product is listed at an incorrect price or with incorrect information due to a typographical error, system error, or an error in pricing or product information received from our suppliers, we reserve the right, to the fullest extent permitted by law, to:
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refuse or cancel any orders placed for that product, whether or not the order has been confirmed; and/or
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contact you for instructions before accepting your order; and/or
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correct the price and give you the option to proceed with the order at the correct price or cancel your order.
If your payment method has already been charged for a purchase and we cancel your order due to an Error, we will issue a full refund of the amount charged for that order.
Order Acceptance. All products and prices advertised on the website constitute an invitation to treat only and are not binding offers. Your submission of an order constitutes an offer to purchase the products in your cart. We are not deemed to have accepted your order until we issue an explicit order acceptance or shipping confirmation. We may, at our sole discretion and without liability, decline or cancel any order prior to acceptance, including where an Error has occurred.
Limitation of Liability for Website Errors. To the fullest extent permitted by law, our entire liability and your exclusive remedy in connection with any Error on the website shall be limited to (a) cancellation of the affected order and (b) a refund of any amounts paid for products not supplied. We shall not be liable for any indirect, incidental, consequential, special, or punitive damages, or for any loss of profits, revenue, business, or data arising from or relating to any Error, even if we have been advised of the possibility of such damages.
Nothing in this section affects any non-excludable statutory rights that you may have under applicable consumer protection laws.
13. Updates to These Terms
GRWN may revise these Terms & Conditions at any time. We encourage you to review this page periodically. Your continued use of the Site after changes are posted constitutes your acceptance of the updated terms.
Contact Us
For questions about these Terms & Conditions, please contact:
GRWN Diamonds
Email: customerservice@grwn.com