Customer Service

GRWN Diamonds is committed to providing the highest level of customer service. For more information, please contact us via: email at, form.

30-Day Returns

At GRWN Diamonds, we provide a complimentary 30-day return policy on eligible orders to ensure your complete satisfaction. Most purchases may be returned within 30 days for an exchange or a full refund. We offer free return shipping for all US orders of rings and loose diamonds. Please review our policies on return exceptions.

Complimentary FedEx® Shipping Both Ways

GRWN Diamonds offers free insured FedEx® outgoing shipping on all orders from the US and Canada. Additionally, we provide free return shipping for all ring and loose diamond orders in these regions.

Free Ring Sizing

We provide a one-time complimentary ring resizing for most rings within the first 60 days of purchase, ensuring a perfect fit for your special piece.

Eco-Friendly Packaging

Your order will arrive in discreet, unmarked packaging to keep the contents confidential. Rings are delivered in responsibly sourced wooden boxes, while silver jewelry is presented in a fabric pouch within a paper gift box. International orders may include company and product details as required by local customs regulations.

GRWN For You and Special Orders

GRWN Diamonds can personalize most standard items to match your unique style, or we can craft a completely custom piece just for you. Additionally, we can source specific gemstones upon request.

Financing and Layaway Plans

We offer various financing options, including 12-month special financing with approved credit through Affirm, and 0% APR financing with eligible credit.

Free Lifetime Manufacturing Warranty

GRWN Diamonds stands behind the quality of our products with a free limited lifetime warranty against manufacturing defects, ensuring your peace of mind. GRWN will evaluate all service requests prior to approving the warranty to verify if your purchase is covered by warranty.

Flexible Payment Methods

To facilitate your purchase, we accept multiple payment methods including all major credit cards, Affirm, and PayPal.